Legal Notice and Privacy Policy

Camping Arc en Ciel
359 Chemin du Moulin
07 150 Vallon Pont d’Arc
France

SIRET No.: 419 555 347 00014
APE Code: 55.30Z
VAT: FR67419555347

Web: www.campingarcencielardeche.com
Email:

Publication Director: Mr. Philippe Reynal

82, avenue du Général Patton, 49 000 Angers
Web: https://www.interaview.com

Hostinger International Ltd, whose registered office is located at 61 Lordou Vironos Street – 6023 Larnaca Cyprus, website www.hostinger.com, provides hosting for the website www.campingarcencielardeche.com.

This data processing policy will provide you with details on how your data is used by SAS Camping Arc en Ciel when you use the website www.campingarcencielardeche.com, in clear language for everyone, in accordance with the requirements of the European General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, which came into force on May 25, 2018).

The purpose of this data processing policy is to explain how we collect, manage, and process your personal data, particularly when you visit our site.

It refers to any information relating to an identified or identifiable natural person (Art. 4 GDPR).

The data controller is the company that defines for what purpose and how your personal data is collected and used.

Personal data collected on the website www.campingarcencielardeche.com is processed by:
SAS Camping Arc en Ciel, whose registered office is located at 359 Chemin du Moulin, 07 150 Vallon Pont d’Arc

SAS Camping Arc en Ciel is aware of the level of expectation of individuals (customer, user, internet user) regarding the processing of their personal data.

As such, SAS Camping Arc en Ciel commits to:

• inform you prior to any collection of personal data concerning you and to obtain your consent whenever necessary
• always strive for information that is as clear and educational as possible
• collect only the data strictly necessary for previously determined purposes
• guarantee a level of security and confidentiality in accordance with legal and regulatory requirements
• not retain your personal data beyond the determined retention period
• and, more generally, to implement all necessary measures to comply with all requirements of the applicable regulations regarding personal data protection.

Your personal data and information may be collected in the following cases:

• When visiting the Website www.campingarcencielardeche.com:
  • When submitting an application and/or subscription form, providing a survey form
  • Through the use of cookies, web beacons, and other technologies, collecting internet browsing data on our sites, including advertising data. To learn more, please consult the section below dedicated to Cookies.
• During your email, phone, and SMS exchanges with our services
  • For better service follow-up, we record the reason for your contact, the date, and the time.
  • When contacting us via the internet, the transcription of your conversation may be collected.
• When you participate on the social media pages we manage, particularly on Facebook, Instagram, and YouTube.
• When you participate in events, loyalty programs, or promotions.
• By mail, if you contact us through this channel

We collect and use your personal information for the following activities and purposes:

Perform operations related to customer management concerning:

• contracts; orders; invoices; accounting, and in particular the management of customer accounts
• customer relationship monitoring such as conducting satisfaction surveys, managing complaints, and after-sales service
• Management of surveys and tests on services or content
• Management of user reviews on services or content
• Organization of contests, lotteries, or any promotional operation
• Preparation of commercial statistics
• Management of requests for right of access, rectification, and opposition

We collect certain browsing data to enable us to ensure the security of our services and to detect, prevent, or trace any malicious attempt or computer intrusion or any violation of the terms of use of our Services.

Personal information that may be collected by SAS Camping Arc en Ciel within the framework of the processing activities listed above includes the following information:

• Contact information (such as your name or your company’s name, address, email address, or even phone number and the subject of your request)
• Information specific to subscribed services (such as newsletter registration)
• Information relating to job applicants (CV and cover letter information)
• Browsing data (get more information by consulting our page dedicated to cookies)

The processing of your personal data is justified by different grounds (legal basis) depending on how we use the personal data.

Below you will find the legal bases and retention periods that we apply to our main processing activities.

LEGAL BASES FOR PROCESSING

The contract: The processing of personal data is necessary for the performance of the contract to which you have consented.

This legal basis applies to customer relationship management.

Consent: You accept the processing of your personal data through express consent (checkbox, click, etc.). You can withdraw this consent at any time.

This legal basis applies to our newsletters and other communication activities.

Legitimate interest: We have a commercial interest in processing your data that is justified, balanced, and does not infringe on your privacy. With exceptions, you can object to processing based on legitimate interest at any time by notifying us.

This legal basis applies in particular to the management of prospecting operations.

The law: The processing of your personal data is made mandatory by a legal text. This legal basis applies in particular to data used for our accounting as well as customer data useful for the implementation of legal guarantees on our products.

SAS Camping Arc en Ciel may retain personal data for a specific period, which, however, cannot exceed the maximum retention periods provided for by applicable laws and regulations.

Most customer data (e.g., your customer account information and order history) is retained as long as you are an “active” customer and for a period of 3 years from your last activity (e.g., purchase, login to your account, or expiry of a contract or warranty). Your data is then archived with restricted access for an additional period for limited reasons authorized by law (payment, warranty, disputes…). After this period, it is deleted.

DATA TRANSMISSION WITHIN SAS CAMPING ARC EN CIEL

The data we collect through the website www.campingarcencielardeche.com may be made accessible, for the purposes mentioned above, between SAS Camping Arc en Ciel, its subsidiaries, and its partners.

DATA TRANSMISSION TO SUBCONTRACTORS

The data we collect may be made accessible, or even transmitted, to service providers (subcontractors) – whom SAS Camping Arc en Ciel uses for the purposes mentioned above, for example, for managing recruitment operations or for maintaining our website.

Is my data transferred outside the European Union?

Your data is not subject to any transfer outside the European Union.

However, the internet user is informed that the website www.campingarcencielardeche.com/ uses the services of Google Ireland Limited (Ireland) for the provision of the “Google Analytics” analysis service (See details in the section dedicated to cookies).

WHAT IS A COOKIE?

A cookie is a small block of data sent to your internet browser and stored on the hard drive of your device (computer, tablet, smartphone) for the duration of the cookie’s validity.

There are different types of cookies, for example:

So-called “necessary” (or technical) cookies, essential for the proper functioning of the site (display in a language, choice related to the acceptance/refusal of other cookies, etc.). The placement of this type of cookie is not subject to your consent.

So-called “functional” cookies, allowing, for example, the saving of your “shopping cart” on a merchant site for a few hours. The placement of this type of cookie is subject to your consent.

So-called “analytical (traffic)” cookies, which perform anonymous statistics (visitor location, times and durations of website visits, etc.). The placement of this type of cookie is subject to your consent.

So-called “advertising” cookies that will allow us to identify you and your preferences based on your internet behavior to offer you targeted advertisements. The placement of this type of cookie is subject to your consent.

These cookies can be placed directly by the website server (e.g., technical cookies) or by the servers of “third parties” authorized by the website owner (e.g., so-called “advertising” cookies).

The placement of cookies is subject to compliance with rules, including:

– Article 82 of the amended Data Protection Act of January 6, 1978

– the GDPR (2016/679) of April 27, 2016, and in particular Article 7 relating to the modalities for obtaining consent

– the CNIL guidelines and recommendations of September 17, 2020

You are informed that, during your visit to our site (and depending on your choices), we may place the following cookies on your device (computer, tablet, smartphone):

You have several options for deleting and managing cookies:

Using the cookie management tool on our website

On your first visit to our site, a tool will ask you to accept, refuse, or set your COOKIE preferences.

If you do not want this cookie to be installed or read on your device, a refusal cookie will be placed on your device so that our website records this information.

Likewise, when you accept the use of this cookie, a consent cookie is installed on your device.

At any time, by clicking the [Cookie management] button, you can access the tool and change your preferences.

By regularly deleting cookies from your device via your browser

By adjusting your browser settings

You can configure your browser software so that cookies are stored on your device or rejected, either systematically or depending on who issues them (however, remember to set this up on all browsers on your different devices).

However, please note that if you set your browser to refuse cookies, certain features, pages, and areas of our site that require the use of so-called technical or functional cookies will not be accessible, and we cannot be held responsible for this. In particular, recording your refusal to install a cookie relies on placing a cookie. Therefore, if you disable all cookies on your device or change devices, we will no longer know that you chose this option.

Each browser is configured differently. This is described in your browser’s Help menu.

For example:

• For Internet Explorer™: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies ;
• For Safari™: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
• For Chrome™: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
• For Firefox™: https://support.mozilla.org/fr/kb/protection-renforcee-contre-pistage-firefox-ordinateur?redirectlocale=fr&redirectslug=Activer+et+d%C3%A9sactiver+les+cookies
• For Opera™ : https://help.opera.com/en/latest/web-preferences/#cookies

To find out more about how to configure your browser software, we invite you to visit the website of the French Data Protection Authority (CNIL): Cookies: tools to control them | CNIL.

SAS Camping Arc en Ciel guarantees the confidentiality of your information, of whatever nature, written or oral, that it becomes aware of, and undertakes not to disclose, sell, exchange, transfer, or share it with third parties, subject to the provisions of this Data Processing Policy.

This confidentiality commitment does not apply to information:

• that entered the public domain before it was shared or afterwards, in the absence of any fault attributable to our Company;
• that is already known to those third parties
• that was received lawfully from a third party, without restriction or breach of this commitment
• that you have authorized to be used or shared.

The third parties listed above must, in all cases, agree to strictly comply with the confidentiality commitments required by SAS Camping Arc en Ciel, and to use your personal information only for the purposes for which it was disclosed.

We implement administrative, logical, and physical measures to protect the security of your personal data against loss, theft, and unauthorized access, use, and modification.

Technical measures are taken to ensure that the IT systems supporting the processing of personal data comply with SAS Camping Arc en Ciel’s internal requirements. Organizational measures are taken to ensure that any application supporting the processing of personal data is subject to a security integration process in projects in accordance with the requirements of SAS CampingArc en Ciel.

However, please remember that it is also up to each user to take all appropriate measures to protect their own data and/or software against the risks of intrusion or virus infection, and to carry out the necessary backups.

Likewise, any user of websites and mobile/Internet applications published by SAS Camping Arc en Ciel acknowledges being informed that the integrity, authentication, and confidentiality of information, files, and data of any kind that they wish to exchange over the Internet cannot be guaranteed once they are outside the control of SAS Camping Arc en Ciel.

First of all, you have the right to be informed in a sufficiently clear and educational way about the personal data processing carried out by SAS Camping Arc en Ciel.

We are actively working on continuously improving our information methods. If you feel you are not sufficiently informed or have suggestions for improvement, please let us know by email: .

In accordance with personal data protection regulations, you can exercise your rights (access, rectification, deletion, objection, restriction and portability where applicable) and define what happens to your personal data after your death.

To do so, you can contact SAS CampingArc en Ciel:

by email:

or by post:
Data Protection Department
Camping Arc en Ciel
359 Chemin du Moulin
07150 Vallon Pont d’Arc
FRANCE

To help us respond quickly, please provide your last name, first name, email address, postal address and, where applicable, your customer reference.

Some requests to exercise your rights (right of access) must be accompanied by a photocopy of an identity document bearing your signature, in order to verify your identity and specify the address to which the response should be sent. A response will then be sent to you within one month of receiving the request.

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL), in particular on its website www.cnil.fr.

The appointment of a Data Protection Officer is required only in the cases referred to in Article 37 of the GDPR.

The processing activities carried out by SAS Camping Arc en Ciel do not fall within those cases. Consequently, SAS Camping Arc en Ciel has not appointed a Data Protection Officer (DPO).

This Data Processing Policy sets out the general commitments of SAS Camping Arc en Ciel as of its publication date.

SAS Camping Arc en Ciel has embarked on a continuous improvement approach in terms of personal data protection and will therefore be required to make changes to this Data Processing Policy.

We will post these changes on this page and will do our best to inform you of any significant changes. SAS Camping Arc en Ciel invites you to consult its Data Processing Policy regularly.

Use of any document from the SAS Camping Arc en Ciel website is authorized for information purposes only, for private use. Any use for other purposes is expressly prohibited. SAS Camping Arc en Ciel strives, to the best of its ability, to ensure the accuracy and updating of the information published on this site, and reserves the right to correct the content at any time and without notice. It also warns visitors that it is their responsibility to verify the information by other means, including by contacting the company. Consequently, SAS Camping Arc en Ciel declines all liability: for any imprecision, inaccuracy or omission relating to information available on the site; for any damage resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the site; and more generally for any direct or indirect damage, whatever the causes, origins, nature or consequences, arising from anyone’s access to the site or inability to access it, as well as the use of the site and/or the credit given to any information coming directly or indirectly from it. Furthermore, unless otherwise stated, intellectual property rights on the documents contained on the site and each of the elements created for this site are the exclusive property of SAS Camping Arc en Ciel or its suppliers, who grant no license or right other than to consult the site. Reproduction of any documents published on the site is authorized solely for information purposes for personal and private use; any reproduction and any use of copies made for other purposes is expressly prohibited. All trademarks mentioned on this site belong to their respective companies. All products, logos, and images mentioned on the pages of this site are the property of their respective brands. Photographs showing products are non-contractual.

This site is accessible 24 hours a day, 7 days a week, except in cases of force majeure, IT issues, issues related to the structure of communication networks, or technical issues. For maintenance reasons, we may interrupt the site at any time.

Failure to comply with these provisions exposes the offender to legal action and criminal penalties. This document is governed and interpreted under French law and falls under the exclusive jurisdiction of the French courts. If any provision of this text were found to be null, invalid, or without legal effect, all other provisions would remain applicable.

The general terms and conditions of sale for Camping Arc en Ciel are available below: T&Cs